Privacy Policy
What information do we collect?
Your privacy is very important to us. Our primary purpose in collecting personal information is to provide you with a safe and efficient experience.
We only record information that you submit to as part of placing an order on the website.
Information Security
Lilydale Books use password protected computer systems which are regularly scanned by antivirus. The physical location of data stored on our website is on servers in a secure database centre facility.
Anonymous Statistics
Our Internet Service Provider collects anonymous usage information as part of running our website, this information includes IP Addresses, Referring Websites, Operating System Version, Screen Resolution, Web Browser, and other information normally transmitted by your browser.
We don't attempt to correlate this information to form a personally identifiable profile.
Cookies
Lilydale Books uses cookies to associate you with your current shopping cart and order.
We don’t track your movements on other websites using tracking cookies or similar.
Marketing
If you have provided your email address or mobile number to us, and consented to receiving communication from us, from time to time we may send you email informing you of news and promotions relating to our website. You can opt out of this email at any time by following the instructions on the bottom of the message, or by contacting us directly and requesting your removal.
Disclosure
Lilydale Books will generally never provide your personal information to third parties without your written consent.
As part of fulfilling your order, we submit the billing information to our payment processor. We seek to only submit the minimum required information to process the transaction.
Also, if we have a legal obligation, we may be required by law to disclose your information to a government or law enforcement agency without first notifying you.
Want to know more?
If you have any concerns about your privacy, please contact us on 03 9739 6186, email support@lilydalebooks.com.au or visit us during business hours in store.